Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of bhovivivaha.com (the " Website and Mobile Applications ").

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE AND MOBILE APPLICATIONS. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website or the Bhovi Matrimonial Services. The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

In these Terms, references to " Bhovi Matrimonial " shall mean the end user accessing the Website/Mobile Applications services, its contents or using the Bhovi Matrimonial Services offered. Bhovi Matrimonial member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for " Bhovi Matrimonial member". "Bhovi Matrimonial Services" means a collective reference to the Bhovi Matrimonial service provided by Bhovi Matrimonial,a company under the provisions of companies act, 2013 and having its registered office at No.94, TVH Beliciaa Towers, Tower - 2, 5th Floor, MRC Nagar, Chennai, Tamil Nadu – 600 028('MCL/Company').


You understand and acknowledge that Bhovi Matrimonial (Bhovi Matrimonial) acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. Bhovi Matrimonial is a brand owned by Bhovi Matrimonial which owns, retains and has complete rights in Bhovi Matrimonial and the Bhovi Matrimonial Website /App/ Bhovi Matrimonial Service.
Bhovi Matrimonial acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of Bhovi Matrimonial’s already registered users, for seeking prospective lawful matrimonial alliances for themselves. Bhovi Matrimonial retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id. The profiles in the database of Bhovi Matrimonial are classified broadly on the basis of language and region for the ease and convenience of its member / customer. Bhovi Matrimonial Members are provided with free/paid access for searching profiles from the database of Bhovi Matrimonial, as per the partner preference set by you (on the Website/Applications -(App) and you can shortlist the profiles in which you are interested .

1. Eligibility :

A) Membership and rights of admission is reserved solely for :

  • Indian Nationals & Citizens.
  • Persons of Indian Origin (PIO).
  • Non Resident Indians (NRI).
  • Persons of Indian Descent or Indian Heritage
  • Persons who intend to marry persons of Indian Origin.

B) Further in capacity as Bhovi Matrimonial member you confirm that you are :

  • 18 years or above (if you are a woman) or 21 years or above (if you are a man);
  • If you have applied for Divorce, you may register on our website/App by stating "Awaiting Divorce".
  • If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin

C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in Bhovi Matrimonial Website/App on behalf of them or is accessing the Bhovi Matrimonial Website/App on behalf of them implies that you have taken their consent for their profile creation in Bhovi Matrimonial and for accessing the Bhovi Matrimonial Website/App.

2. Registration

A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters .We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if Bhovi Matrimonial requires additional details you agree to provide it. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website/App. Bhovi Matrimonial may also reproduce your profile information in other matrimonial websites owned by MCL including community based websites to provide better matching Profiles to you.
B. If at any point of time Bhovi Matrimonial comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete,Bhovi Matrimonial shall have full right to suspend or terminate (without any notice) your Bhovi Matrimonial membership and forfeit any amount paid by you towards Bhovi Matrimonial membership fee and refuse to provide Bhovi Matrimonial service to you thereafter.
C. Bhovi Matrimonial also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the Bhovi Matrimonial members in their profile.
D. Registration of duplicate profiles of the same person is not allowed in Bhovi Matrimonial Website/App. Bhovi Matrimonial shall have full right to suspend or terminate (without any notice) such duplicate profile.
E. You acknowledge and confirm that your registration with Bhovi Matrimonial and the usage of Bhovi Matrimonial services is with the bonafide intention of marriage and not otherwise. Bhovi Matrimonial Membership is restricted strictly to the registered Bhovi Matrimonial individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of Bhovi Matrimonial and nor use the Bhovi Matrimonial Service or Bhovi Matrimonial members data for any commercial purpose, and Bhovi Matrimonial reserves its right to initiate appropriate legal action for breach of these obligation.

3. Account Security

You are responsible for safeguarding the confidentiality of your Bhovi Matrimonial login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons.. You agree to accept responsibility for all activities that occur under your account.

4. Role and Responsibility of Bhovi Matrimonial

A. Bhovi Matrimonial reproduces your details once you register on our website /App on "as is as available" basis and also share your profile with other registered Bhovi Matrimonial members within website(s) of MCL..
B. Bhovi Matrimonial's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.
C. The profile search conducted by any Bhovi Matrimonial member and the matches shown thereof are automatically generated by Bhovi Matrimonial, and based on the partner preference set by you. In the event of Bhovi Matrimonial member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.
D. Bhovi Matrimonial does not prohibit any Bhovi Matrimonial member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.
E. Bhovi Matrimonial cannot guarantee or assume responsibility for any specific results from the use of the data available from the Bhovi Matrimonial service or from other matrimonial websites owned by MCL including community based websites..
F. Bhovi Matrimonial shall safeguard sensitive user information using security standards,authentication mechanisms, access controls and encryption techniques.
G. Bhovi Matrimonial cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the Bhovi Matrimonial servers.
H. Bhovi Matrimonial has a special safety feature for women, called "Secure Connect", which enables women to take control of their privacy and safety while searching for their life partner. "Secure Connect" has a calling feature that lets the women in Bhovi Matrimonial receive calls from men who have premium membership without revealing their contact numbers to them, It is upto to the women to respond to the other party and Bhovi Matrimonial has no control over the same.
I. Bhovi Matrimonial do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

5. Role and Responsibility of Bhovi Matrimonial Member

A. You, shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.
B. Any information / data required by Bhovi Matrimonial for using the Bhovi Matrimonial services shall be provided by the Bhovi Matrimonial Member, as and when so sought by Bhovi Matrimonial.
C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. Bhovi Matrimonial shall not be liable for short coming due to any misrepresentations made by any of its Bhovi Matrimonial members.
D. You are required to verify the credentials of the prospect and we shall not be liable for any misbehavior/ misrepresentations made by the Prospect to you during video call. Please check "Safe Matrimony" link in the website/Apps for guidance.
E. To get better search results, Bhovi Matrimonial Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and Bhovi Matrimonial shall retain their right under clause 2 (b) of this terms and conditions.
F. Bhovi Matrimonial members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and Bhovi Matrimonial shall retain their right under clause 2 (b) of this terms and conditions.
G. Bhovi Matrimonial Members are advised to refrain from :

  • Entering into any financial transactions with prospects. Bhovi Matrimonial Members shall not seek financial help or provide financial help from / to the other Bhovi Matrimonial Members
  • Using abusive language when they communicate with the other Bhovi Matrimonial Members
  • being discriminative or using racial comments etc.
  • Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
  • Entering into physical relationship with any prospect before marriage.
  • violating any law for the time being in force.
  • From mentioning details of other matrimonial services while sending personalized messages

H. Bhovi Matrimonial members are expected to visit URL https://bhovivivaha.com/fraud-alert.php for understanding the safety measures on partner search and awareness towards online safety.
I. Bhovi Matrimonial Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.
J. The Bhovi Matrimonial members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free Bhovi Matrimonial member, and in the event you have availed paid Bhovi Matrimonial package, you can send personalized messages to prospects to show your expression of interest/replies. Bhovi Matrimonial member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.
K. You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website /App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.
L. If the Bhovi Matrimonial Member fails to update in Bhovi Matrimonial website/App, any change in the particulars furnished in their profile/ then the Bhovi Matrimonial membership may be suspended by Bhovi Matrimonial at its sole discretion.
M. Bhovi Matrimonial member shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate Bhovi Matrimonial for removal/deletion of their profile.
N. Bhovi Matrimonial Members agree to use secure devices, software and networks in a private place for accessing the Bhovi Matrimonial services.
O. Bhovi Matrimonial member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in Bhovi Matrimonial Website/App.
P. Bhovi Matrimonial Members shall not probe, scan or test the vulnerabilities of the Bhovi Matrimonial Website/App or any network connected to the Website/App nor breach the security measures instituted by Bhovi Matrimonial.
Q. You shall also not make any payment / transfer any amount to account of any MCL employees. All payments shall be made only to Bhovi Matrimonial account.
R. Bhovi Matrimonial members are expected to approach MCL to resolve their complaints and grievances and shall not air their grievance/complaints in social media.
6. Customer Care / Customer Service
In the event you come across any concerns in our service, then please be free to contact us:
Email ID : bhovivivaha@gmail.com
Contact No : 9743486048
Address : Karnataka, India.
7. Medium of Communication to Bhovi Matrimonial Members
A. Bhovi Matrimonial member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through Whatsapp messages from MCL or other portals owned by MCL or their alliance partners.
B. Bhovi Matrimonial by its automatic system sends to its member (s) profile (s) of the prospect by way of images/ documents/ messages / links. Bhovi Matrimonial member confirms that the mobile number suBhovi Matrimonialitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. Bhovi Matrimonial Member further confirms that even if Bhovi Matrimonial Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from Bhovi Matrimonial either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.
C. You are also entitled to set up your communications frequency from Bhovi Matrimonial, like - only on weekends or fortnightly etc. You may also opt for not getting any call from Bhovi Matrimonial by ticking the appropriate box in the Website/App, provided that, you agree to receive calls from Relationship Manager of Assisted Matrimony for contacting you as a shortlisted profile for their registered members.

8. Confidentiality

Any feedback you provide to Bhovi Matrimonial shall be deemed to be non-confidential. Bhovi Matrimonial shall be free to use such feedback/information on an unrestricted basis. Further, by suBhovi Matrimonialitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) Bhovi Matrimonial member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from Bhovi Matrimonial for the feedback under any circumstances.

9. Privacy of Membership

To protect your privacy and understand our practices as amended from time to time , please read and follow our Privacy Policy which also governs your visit to Bhovi Matrimonial and other websites owned by MCL, the personal information / data provided to us by you during the course of usage of Bhovi Matrimonial will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

10. Grievance Officer

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents,  etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing
The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update or share any information on the Website/App that -
A. belongs to another person and to which the User does not have any right to;
B. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
C. infringes any patent, trademark, copyright or other proprietary rights;
D. violates any law for the time being in force;
E. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
F. impersonate another person;
G. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
H. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

11. Disputes between Members

A. Bhovi Matrimonial Members are solely responsible for the communications (through any medium) with prospect or vice versa. Bhovi Matrimonial expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any Bhovi Matrimonial members inter se via e-mail, chat, interaction, Whatsapp or any other medium of communication between Bhovi Matrimonial members either using website /App or otherwise.
B. Bhovi Matrimonial has no obligation, to monitor any such disputes arising between the Bhovi Matrimonial members, and Bhovi Matrimonial shall not be party to any such dispute/litigation etc.
C. Bhovi Matrimonial is not a broker or the agent of any Bhovi Matrimonial member, and Bhovi Matrimonial does not partake in the exchange of any kind of discussion between the Bhovi Matrimonial members and prospects or the results of their discussion.

12. Content Right

A. You agree that all content of Bhovi Matrimonial belong to MCL excluding your or third party content including advertisement on the Website/App for which Bhovi Matrimonial has requisite license/right in terms hereof to display the same on our Website/App.
B. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the Bhovi Matrimonial profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by Bhovi Matrimonial paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by suBhovi Matrimonialitting the content/information to Bhovi Matrimonial, you hereby grant Bhovi Matrimonial a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the Bhovi Matrimonial's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.
C. While Bhovi Matrimonial does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, Bhovi Matrimonial may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants Bhovi Matrimonial may at its sole discretion put restriction on any Bhovi Matrimonial member to other member's communications.
D. MCL reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.

13. Third Party website

A. Bhovi Matrimonial member understand and agree that Bhovi Matrimonial may allow third parties to put up advertisements on the Bhovi Matrimonial application/Website and Bhovi Matrimonial does not control the contents of such third party advertisement on the Bhovi Matrimonial application/Website. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.
B. The Bhovi Matrimonial members agrees and understands that Bhovi Matrimonial may also allow third parties to provide Bhovi Matrimonial members services on the website/App like horoscope matching etc., and Bhovi Matrimonial may also collect the payment for such third party services to you, and Bhovi Matrimonial in this regard can have revenue sharing arrangement with such third party, however in no event shall Bhovi Matrimonial be liable to you for such third party services.
C. Bhovi Matrimonial reserves the right to add/delete/alter/modify/suspend any or all the Bhovi Matrimonial Services at any time as it may deem fit, without notice. The Bhovi Matrimonial members are expected to see the change on the Website/App.

14. Limitation of liability

A. MCL / Bhovi Matrimonial or its Office bearers shall under no circumstances be liable or responsible to the Bhovi Matrimonial member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/Third Party Website/ Bhovi Matrimonial services.
B. Bhovi Matrimonial informs you that the exchange of profile(s) through or by Bhovi Matrimonial should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the Bhovi Matrimonial member, from/ or by Bhovi Matrimonial.
C. Notwithstanding anything to the contrary contained herein, Bhovi Matrimonial's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Bhovi Matrimonial, for any specific Bhovi Matrimonial paid package, and no further.
15. MCL / Bhovi Matrimonial will not be liable in case of any wrong/improper match made due to unavailability of profiles from Bhovi Matrimonial/MCL’s owned other websites.
16. MCL / Bhovi Matrimonial or its office bearers shall under no circumstances be liable, if any, for the Bhovi Matrimonial member entering into financial transaction with any other Bhovi Matrimonial Member or any third party.
17. MCL / Bhovi Matrimonial or its office bearers shall under no circumstances be liable, if any, for any Bhovi Matrimonial members not responding/reciprocating when you approach them for matrimonial alliance
18. Class Action Suits
You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with Bhovi Matrimonial. Further neither you nor Bhovi Matrimonial agrees to class arbitration.

19. General

In the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the Bhovi Matrimonial services as per clause 2 (b) of these terms and conditions.
20. Notwithstanding anything contained herein, Bhovi Matrimonial reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on Bhovi Matrimonial/website/App (once such instance come to Bhovi Matrimonial notice) in order to ensure, that proper consent has been obtained by you , prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. Bhovi Matrimonial also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our Bhovi Matrimonial website/App as a means of communication while sending messages to other Bhovi Matrimonial members regarding their profile identity in other matrimonial websites.
21. Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS . Similarly, you cannot access the already viewed Bhovi Matrimonial member(s) contact information unless you renew your account within 30 days
22. However on renewal, the unexpired phone call / SMS shall be carried forward to your account from the last day of expiry.
23. In case of conflict between the terms and condition of Website/App and terms and conditions of any other website including other websites of MCL, the terms and condition of Bhovi Matrimonial Website/App shall prevail for the service provided through this Website/App.
24. Disclaimer
A. Your access to and use of the Bhovi Matrimonial Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE Bhovi MatrimonialSERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, Bhovi MatrimonialDISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Bhovi Matrimonial does not warrant that the Website/App, its servers, or e-mail sent from Bhovi Matrimonial are free of viruses or other harmful components. Bhovi Matrimonial will not be liable for any damages of any kind arising from the use of this Bhovi Matrimonial Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
B. Bhovi Matrimonial does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using Bhovi Matrimonial services (both paid and free).
C. Notwithstanding anything contrary contained anywhere, under no circumstances, Bhovi Matrimonial shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

  • any act or omission done by Bhovi Matrimonial/MCL/payment gateway/alliance partner etc.;
  • any untrue or incorrect information suBhovi Matrimonialitted by you or on your behalf;
  • any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from Bhovi Matrimonial);
  • any unauthorized or illegal act done by any third party relating to or connected with any information suBhovi Matrimonialitted by you or on your behalf;
  • any cyber crime attempted or committed by anyone and
  • any incident of force-majeure or 'act of god'.
  • Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
  • Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website.
  • Bhovi Matrimonial shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time
  • Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

D. You expressly agree that your use of this Website/App is at your sole risk.
E. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app.

25. Indemnity

By using our Bhovi Matrimonial services you agree to defend, indemnify, and hold harmless Bhovi Matrimonial, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by Bhovi Matrimonial. This defence and indemnification obligation will survive in perpetuity.

26. Termination

A. We/ Bhovi Matrimonial in good faith reserve our right to terminate your Bhovi Matrimonial membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you

  • seek physical / financial favors from our other registered members or
  • have provided incorrect information on our website/App or
  • have committed any fraudulent/ unlawful/ illegal activities through the use of our website/App or
  • have violated this Terms and conditions or
  • have misappropriated the name, likeness, email address, contact no or other personally identifiable information of another Bhovi Matrimonial member created a profile on our website /App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who’s profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,

B. If Bhovi Matrimonial receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
C. Unless otherwise provided in these Terms and Conditions, Bhovi Matrimonial membership may be terminated by Bhovi Matrimonial / you without assigning any reasons by serving 7 ( seven) days written notice on the other, all amount paid till date by you to Bhovi Matrimonial shall be forfeited.
D. Upon termination / suspension of Bhovi Matrimonial membership, your right to use or access the Bhovi Matrimonial Website/App Bhovi Matrimonial services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the Bhovi Matrimonial Services shall not relieve you of any obligations arising or accruing prior to such termination.
27. Jurisdiction and Applicable Law
A. The registration of Bhovi Matrimonial membership and all Bhovi Matrimonial services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.
B. The Bhovi Matrimonial Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and suBhovi Matrimonialitting to the exclusive Jurisdiction of appropriate court of law in Chennai, Tamil Nadu, India.

28. Mode of Payment

A. Payment made by cash / cheque / Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/ would be in accordance with the prevailing RBI guidelines. Activation of paid Bhovi Matrimonial service shall be subject to realization of the said payment. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank’s cheque/DD bouncing charges. Further Bhovi Matrimonial service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.
B. Bhovi Matrimonial uses third party payment gateways for collection payment through credit/debit card or other payment instruments. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of MCL, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from MCL.
You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of MCL, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from MCL.

29. Refund and Assignment

A. The payments made by any Bhovi Matrimonial member to MCL by way of membership / renewal fee / auto renewal are treated as non-refundable.
B. Bhovi Matrimonial member shall not assign or transfer your Bhovi Matrimonial membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and Bhovi Matrimonial shall retain their right under clause 2 (b) of this terms and conditions.
C. Payment once made for Bhovi Matrimonial services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

30. Renewal

A. We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature
B. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the last paid price.
C. The maximum tenure of any packages will be 12 (Twelve) month. Every Bhovi Matrimonial packages post validity period (varies from package to package), shall be renewed.
D. If you do not want your paid membership to automatically renew, you must cancel your paid membership. In case you have to mail for cancellation, mail to cancellation.Bhovi Matrimonial

31. Additional terms and conditions applicable to Non- Resident Indian customers.

A. Jurisdiction
The laws of India shall be applicable.
B. Arbitration of Disputes.
The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 ( thirty ) days from the date of such dispute , then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Chennai, Tamil Nadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language
C. However, Disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.
D. In case of Renewal, Customer is charged the current price that prevails and renewed is done only for 3 months duration irrespective of the past package.
E. Enforcement
Any proceeding to enforce this arbitration agreement may be brought in Courts of Chennai, Tamil Nadu India.

32. Assisted Service Guarantee is applicable only for the users:

A.Who have availed the Assisted Service for the first time.
B.Who have more than 100 matching profiles based on the partner preference set by them at the time of the Assisted Welcome Call.
C.Who have not narrowed down the partner preference, once the Assisted service starts.

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